I Saw What You Did & I Know Who You Are

The busier managers become, the easier it is to manage by exception, giving attention only to problems and problem employees. Readers of this book will transform their approach to the opposite: they will give their attention (a.k.a. recognition) to good performers and coach those who need improvement. Their payoff is improved performance.

There is an art to giving and receiving recognition and this book illustrates valuable tips on how to handle people and problems. It is an amusing and practical guide for fine-tuning interpersonal skills.

Book details

• Author: Janis Allen
• Publisher: Aubrey Daniels International
• Edition: 1st Edition
• eText ISBN: 937100048
• Format: Reflowable Layout
• Language: en
• Copyright: 1990