Management

What People Want: A Manager's Guide to Building Relationships That Work

by Terry R. Bacon | Nicholas Brealey | eText ISBN 9780891063612

What do your people want most from their relationship with you? What People Want reveals the truth about what it takes to build employee-manager relationships that matter - both to the people involved and to the bottom line. Packed with fascinating results from first-of-its-kind research, this road map through today's...

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About this book

What do your people want most from their relationship with you? What People Want reveals the truth about what it takes to build employee-manager relationships that matter – both to the people involved and to the bottom line. Packed with fascinating results from first-of-its-kind research, this road map through today’s workplace of changing demographics, diversity, and difference offers a multitude of tools and advice for building trust, creating a respectful environment, being sensitive to others, setting the right tone, and developing the kinds of relationships that result in lower turnover, higher productivity, and greater employee satisfaction.