Conflict Management In The Workplace
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This course is of immense practical value to you if you work with other people, whether colleagues or customers. You will learn how to identify conflict, and understand the different types of conflict that occur at work. There is a strong focus on practical skills to resolve conflicts. You will discover what your preferred conflict management style is, and the situations where it is most suitable. By taking this course now, you will have a clear understanding of conflict management in the workplace.About this book
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