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Achieving Patient (aka Customer) Experience Excellence: Lessons From a Successful Cultural Transformation in a Hospital
Achieving Peak Sales Performance for Optimal Business Value and Sustainability
Adoption and Implementation of AI in Customer Relationship Management
Advanced Customer Analytics: Targeting, Valuing, Segmenting and Loyalty Techniques
Advanced Introduction to Sustainable Competitive Advantage in Sales
Advanced QFD Applications
Advances in Chinese Brand Management
Advances in Corporate Branding
Advances in National Brand and Private Label Marketing: 10th International Conference, 2023
Advances in National Brand and Private Label Marketing: 12th International Conference on Global Retail Brand Management, Dallas, Texas, USA, 2025
After Sales Service: Zukunftsfähig und prozessorientiert gestalten
After-Sales Excellence: Driving Improvement, Customer Satisfaction, and Growth
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